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Polaris GENERAL® Reviews

Get in-depth ratings and reviews from customers on features, handling, performance, and riding experience of 2-seat and 4-seat GENERAL® side-by-sides.

Scroll down to explore all reviews from available GENERAL® models.

2-Seat

Read customer ratings and reviews to learn about available 2-seat Polaris GENERAL® side-by-sides.

Polaris GENERAL 1000
Starting at $19,999 CA MSRP

Power and performance for the ultimate off-road adventure. Versatility to conquer any task and any trail.

2019 Polaris GENERAL® 1000 White Lightning is rated 4.4 out of 5 by 626.
Rated 1 out of 5 by from Ride Command is not what's advertised I ordered the machine in August and picked up on November 1st. I love the General but hate and I mean hate Ride Command. I have never been able to make the buddy ride work. Thinking my buddies needed to have a ride command machine I waited for a friend to purchase one. It happened and yesterday and neither of us could connect to each other. When I arrived back from the ride my recording froze up and would not let me save the ride information. I have had it with this thing, I wish I had saved my money by purchasing the Deluxe model I could have saved a ton of money. This is my fifth new Polaris machine and is the only time I have been disappointed.
Date published: 2018-06-22
Rated 5 out of 5 by from Awesome machines I originaly purchased a Polaris atv to ride with friends many years ago, my wife and I truly enjoyed being out on trails, etc. Unfortunately we all get older and the atv was harder to handle so we traded it for a Polaris Ranger 900. This turned out to be the ultimate machine for us we loved it. This spring we saw the 1000 General and immediately we fell in love. This machine is the best, we also purchased a Ranger 150 for our grand kids, lol. We are now the greatest grandparents ever, lol. We still have the 900 so we have 3 Polaris side by sides and love all 3 of them. Thank you Polaris for so much fun and a great product. Keep up the good work.
Date published: 2018-08-19
Rated 3 out of 5 by from Good concept We bought ours two month the concept is great just needs some redefining the make it a good machine. The doors are separated after only 100 miles and Polaris wont admit thats a issue and fix them. I havent had any issues with the tufts mode yet but I hear now after purchasing it that I will I hope not. The front and rear differentials are very noisy and I keep getting told that's normal. I came over from a yamaha wolverine and Polaris really needs to start listening to there customers concerns and fixing the small issues instead of trying to say it normal til it in the shop broken.
Date published: 2018-12-24
Rated 5 out of 5 by from Sales was great to deal with really positive! Very happy with our purchase will be back to see Ryan for the next purchase
Date published: 2020-09-18
Rated 2 out of 5 by from Nice Machine....Poor Service. The first few hours of machine use resulted in constant overheating...a fusebox inspection revealed the cooling fan circuit breaker was missing! A few calls later and bringing the machine in to verify I was telling the truth fixed the problem...I am concerned with the possible damage resulting from overheating during the break-in period. After owning the machine for 6 months I finally reached 25 hours. Upon completing the required maintenance/inspections I found the Front Gearcase to be low/dry...I couldn't even tell if any fluid in it. I keep the machine garaged at all times so a leak would have been easily visible. My belief is the front end was probably never filled in the first place.
Date published: 2019-01-22
Rated 4 out of 5 by from Solid unit Things that are awesome- Power Handling Ride quality Sound system Seats Storage space/tie down points Stock air intake heights Rock guards worth every penny Overall appearance Things I would change- -No inner wheel wells, leaves battery a fuel tank exposed to elements -Stock tires and clearance sub par on muddy trails -plastic fire wall and floor pans pose possible danger to rider if branches get rammed into the unit. -no rear bumper at all - there should be engineered attachment points for strapping the unit down during transport. -doesnt have led head lights -square sliders rather tha round pucks on the secondary clutch
Date published: 2019-08-02
Rated 3 out of 5 by from 4 complaints so far I bought the deluxe general about 2.5 months ago. Good machine but I have 4 complaints already. 1. Had to replace the belt already due to check engine light coming on ( my machine has less than 200 miles on it.) 2. Everything is rattling and sounds like the doors are going to fall apart, drivers door is extremely hard to open. Almost considering taking the doors off so my wife doesn’t have to climb in from the passenger side to drive. 3. Cv axle on drivers side rear is making noise and has slop in it, boot is ripped now 4. There is a high pitch squeeling noise coming from the passenger side of the motor. Can’t figure out what it is. its driving me nuts. Does it at idol. It stops at higher rpm. Local Polaris dealer wants way too much to even look at it when should be under warranty but conveniently it’s not what a coincidence
Date published: 2018-07-03
Rated 3 out of 5 by from very dissapointed bought this general new in February 2020 and after a few weeks the rear axle popped out. took it back and they put it back in and said that it was installed wrong. Put a few more miles on it and its popped out again. Must have an on going issue.This should not be happening with an expensive new machine, .
Date published: 2020-04-23
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Customer Reviews
Polaris GENERAL 1000 Premium
Starting at $22,799 CA MSRP

Best-in-class power and performance, premium features for ultimate off-road adventure, and a stylish finish to stand out from the crowd.

2019 Polaris GENERAL® 1000 Premium Havasu Red Pearl is rated 4.4 out of 5 by 626.
Rated 1 out of 5 by from Ride Command is not what's advertised I ordered the machine in August and picked up on November 1st. I love the General but hate and I mean hate Ride Command. I have never been able to make the buddy ride work. Thinking my buddies needed to have a ride command machine I waited for a friend to purchase one. It happened and yesterday and neither of us could connect to each other. When I arrived back from the ride my recording froze up and would not let me save the ride information. I have had it with this thing, I wish I had saved my money by purchasing the Deluxe model I could have saved a ton of money. This is my fifth new Polaris machine and is the only time I have been disappointed.
Date published: 2018-06-22
Rated 5 out of 5 by from Awesome machines I originaly purchased a Polaris atv to ride with friends many years ago, my wife and I truly enjoyed being out on trails, etc. Unfortunately we all get older and the atv was harder to handle so we traded it for a Polaris Ranger 900. This turned out to be the ultimate machine for us we loved it. This spring we saw the 1000 General and immediately we fell in love. This machine is the best, we also purchased a Ranger 150 for our grand kids, lol. We are now the greatest grandparents ever, lol. We still have the 900 so we have 3 Polaris side by sides and love all 3 of them. Thank you Polaris for so much fun and a great product. Keep up the good work.
Date published: 2018-08-19
Rated 3 out of 5 by from Good concept We bought ours two month the concept is great just needs some redefining the make it a good machine. The doors are separated after only 100 miles and Polaris wont admit thats a issue and fix them. I havent had any issues with the tufts mode yet but I hear now after purchasing it that I will I hope not. The front and rear differentials are very noisy and I keep getting told that's normal. I came over from a yamaha wolverine and Polaris really needs to start listening to there customers concerns and fixing the small issues instead of trying to say it normal til it in the shop broken.
Date published: 2018-12-24
Rated 5 out of 5 by from Sales was great to deal with really positive! Very happy with our purchase will be back to see Ryan for the next purchase
Date published: 2020-09-18
Rated 2 out of 5 by from Nice Machine....Poor Service. The first few hours of machine use resulted in constant overheating...a fusebox inspection revealed the cooling fan circuit breaker was missing! A few calls later and bringing the machine in to verify I was telling the truth fixed the problem...I am concerned with the possible damage resulting from overheating during the break-in period. After owning the machine for 6 months I finally reached 25 hours. Upon completing the required maintenance/inspections I found the Front Gearcase to be low/dry...I couldn't even tell if any fluid in it. I keep the machine garaged at all times so a leak would have been easily visible. My belief is the front end was probably never filled in the first place.
Date published: 2019-01-22
Rated 4 out of 5 by from Solid unit Things that are awesome- Power Handling Ride quality Sound system Seats Storage space/tie down points Stock air intake heights Rock guards worth every penny Overall appearance Things I would change- -No inner wheel wells, leaves battery a fuel tank exposed to elements -Stock tires and clearance sub par on muddy trails -plastic fire wall and floor pans pose possible danger to rider if branches get rammed into the unit. -no rear bumper at all - there should be engineered attachment points for strapping the unit down during transport. -doesnt have led head lights -square sliders rather tha round pucks on the secondary clutch
Date published: 2019-08-02
Rated 3 out of 5 by from 4 complaints so far I bought the deluxe general about 2.5 months ago. Good machine but I have 4 complaints already. 1. Had to replace the belt already due to check engine light coming on ( my machine has less than 200 miles on it.) 2. Everything is rattling and sounds like the doors are going to fall apart, drivers door is extremely hard to open. Almost considering taking the doors off so my wife doesn’t have to climb in from the passenger side to drive. 3. Cv axle on drivers side rear is making noise and has slop in it, boot is ripped now 4. There is a high pitch squeeling noise coming from the passenger side of the motor. Can’t figure out what it is. its driving me nuts. Does it at idol. It stops at higher rpm. Local Polaris dealer wants way too much to even look at it when should be under warranty but conveniently it’s not what a coincidence
Date published: 2018-07-03
Rated 3 out of 5 by from very dissapointed bought this general new in February 2020 and after a few weeks the rear axle popped out. took it back and they put it back in and said that it was installed wrong. Put a few more miles on it and its popped out again. Must have an on going issue.This should not be happening with an expensive new machine, .
Date published: 2020-04-23
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Customer Reviews
Polaris GENERAL 1000 Deluxe
Starting at $25,999 CA MSRP

The Polaris GENERAL 1000 Deluxe delivers all-day comfort for work and play, plus deluxe features such as 4,500 lb. HD Polaris® winch, MTX® premium soundbar, and Bluetooth® connectivity.

2019 Polaris GENERAL® 1000 Deluxe Orange Rust is rated 4.4 out of 5 by 626.
Rated 1 out of 5 by from Ride Command is not what's advertised I ordered the machine in August and picked up on November 1st. I love the General but hate and I mean hate Ride Command. I have never been able to make the buddy ride work. Thinking my buddies needed to have a ride command machine I waited for a friend to purchase one. It happened and yesterday and neither of us could connect to each other. When I arrived back from the ride my recording froze up and would not let me save the ride information. I have had it with this thing, I wish I had saved my money by purchasing the Deluxe model I could have saved a ton of money. This is my fifth new Polaris machine and is the only time I have been disappointed.
Date published: 2018-06-22
Rated 5 out of 5 by from Awesome machines I originaly purchased a Polaris atv to ride with friends many years ago, my wife and I truly enjoyed being out on trails, etc. Unfortunately we all get older and the atv was harder to handle so we traded it for a Polaris Ranger 900. This turned out to be the ultimate machine for us we loved it. This spring we saw the 1000 General and immediately we fell in love. This machine is the best, we also purchased a Ranger 150 for our grand kids, lol. We are now the greatest grandparents ever, lol. We still have the 900 so we have 3 Polaris side by sides and love all 3 of them. Thank you Polaris for so much fun and a great product. Keep up the good work.
Date published: 2018-08-19
Rated 3 out of 5 by from Good concept We bought ours two month the concept is great just needs some redefining the make it a good machine. The doors are separated after only 100 miles and Polaris wont admit thats a issue and fix them. I havent had any issues with the tufts mode yet but I hear now after purchasing it that I will I hope not. The front and rear differentials are very noisy and I keep getting told that's normal. I came over from a yamaha wolverine and Polaris really needs to start listening to there customers concerns and fixing the small issues instead of trying to say it normal til it in the shop broken.
Date published: 2018-12-24
Rated 5 out of 5 by from Sales was great to deal with really positive! Very happy with our purchase will be back to see Ryan for the next purchase
Date published: 2020-09-18
Rated 2 out of 5 by from Nice Machine....Poor Service. The first few hours of machine use resulted in constant overheating...a fusebox inspection revealed the cooling fan circuit breaker was missing! A few calls later and bringing the machine in to verify I was telling the truth fixed the problem...I am concerned with the possible damage resulting from overheating during the break-in period. After owning the machine for 6 months I finally reached 25 hours. Upon completing the required maintenance/inspections I found the Front Gearcase to be low/dry...I couldn't even tell if any fluid in it. I keep the machine garaged at all times so a leak would have been easily visible. My belief is the front end was probably never filled in the first place.
Date published: 2019-01-22
Rated 4 out of 5 by from Solid unit Things that are awesome- Power Handling Ride quality Sound system Seats Storage space/tie down points Stock air intake heights Rock guards worth every penny Overall appearance Things I would change- -No inner wheel wells, leaves battery a fuel tank exposed to elements -Stock tires and clearance sub par on muddy trails -plastic fire wall and floor pans pose possible danger to rider if branches get rammed into the unit. -no rear bumper at all - there should be engineered attachment points for strapping the unit down during transport. -doesnt have led head lights -square sliders rather tha round pucks on the secondary clutch
Date published: 2019-08-02
Rated 3 out of 5 by from 4 complaints so far I bought the deluxe general about 2.5 months ago. Good machine but I have 4 complaints already. 1. Had to replace the belt already due to check engine light coming on ( my machine has less than 200 miles on it.) 2. Everything is rattling and sounds like the doors are going to fall apart, drivers door is extremely hard to open. Almost considering taking the doors off so my wife doesn’t have to climb in from the passenger side to drive. 3. Cv axle on drivers side rear is making noise and has slop in it, boot is ripped now 4. There is a high pitch squeeling noise coming from the passenger side of the motor. Can’t figure out what it is. its driving me nuts. Does it at idol. It stops at higher rpm. Local Polaris dealer wants way too much to even look at it when should be under warranty but conveniently it’s not what a coincidence
Date published: 2018-07-03
Rated 3 out of 5 by from very dissapointed bought this general new in February 2020 and after a few weeks the rear axle popped out. took it back and they put it back in and said that it was installed wrong. Put a few more miles on it and its popped out again. Must have an on going issue.This should not be happening with an expensive new machine, .
Date published: 2020-04-23
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Customer Reviews

4-Seat

Get ratings and reviews to learn about available 4-seat Polaris GENERAL® side-by-sides.

Polaris GENERAL 4 1000
Starting at $27,199 CA MSRP

This 4-seater is ready for any task and any trail, equipped with a 4,500 lb. HD Polaris® winch, front bumper, and premium paint.

2019 Polaris GENERAL® 4 1000 Matte White Metallic is rated 4.4 out of 5 by 156.
Rated 3 out of 5 by from Fun Machine, Lacking on Fit and Finish The General 4 is a fun machine with plenty of power and a great ride. I have noticed that the fit and finish on things is lacking. Between the facia on the tailgate not staying on and the tops of the doors, which were supposed to be re-designed, separating, there are a lot of little things that were overlooked. As I have gone through the machine adding accessories, I've had to fix things like a pinched gear shift cable, realigning the doors, adjusting one of the rear door handles so it automatically returns, fixing a front seat that the spring fell out of the retaining handle. I hope mechanically the machine holds together better than the shell.
Date published: 2019-02-12
Rated 4 out of 5 by from Performs exactly as expected I purchased the general after owning a Ranger Crew 800 and Ranger Crew 900. The General definitely fits the bill as a "crossover" between utility and sport. I did have an issue with the motor in hour #1. This resulted in the motor being replaced at the dealership and Polaris provided us with an extended warranty free of charge to compensate us for our inconvenience which I thought was an excellent response. Overall our experience so far with 60 hours on the general has been very good. So far everything remains tight and performance is quite good. My one complaint is the lack of storage. There is really no good space to store tools, a strap or even a spare belt. Something needs to be done about this !!!
Date published: 2019-01-08
Rated 2 out of 5 by from Nice machine; poor turning radius Bought the general last year. Nice looking machine. However made the mistake of not test driving before purchase (VERY bad on me). We have a lot with a steep grade and a couple tight turns required to get around. Had to sell it back to the dealer. This machine has a VERY wide turning radius. Couldn't even come close to making the turns I needed. May be good for open country but it your going to be operating in the woods I'd stay away.
Date published: 2020-01-31
Rated 3 out of 5 by from Quality control needs major improvement Bought our general at the end of May,(sight unseen due to COVID). As soon as I got it home noticed the headlight switch was not working properly. Only had high beam and off. Upon further inspection noticed all 4 door were not lined up and did not fit properly. While riding the passenger front door rattled so bad it caused my wife to have a headache and want to quit riding. During first oil serviced (performed by myself a gm certified technician) found the transmission to be leaking has been in shop for close to a month to get resealed (and won’t get in until the 1st of September this is completely unacceptable)
Date published: 2020-08-21
Rated 1 out of 5 by from Great I've had this u it for 3 months out of the three months I've gotten to use it 3-4 times, it's been in the shop for over 2 months this is a poor way to start out with a new unit, parts that were suppose to be under warranty are but they have stretched out the repair so long that it's taken all the new and excitement out of mine and my family purchase, but the unit itself when running is very enjoyable!
Date published: 2019-01-07
Rated 4 out of 5 by from Excellent starting platform I bought this machine a couple of months ago and this is my 5th Polaris SXS. I’ve had to make some changes to suit my riding needs but overall a very good starting point off the showroom floor. I’d advise Polaris to put front tender springs on like the rear because the front end sags a lot and really is too low. I also added arched a-arms, some light bars and a much needed rear sound bar to the existing front. Outside of the sagging front end this thing is awesome off the floor. Being my 5th SXS is by far my favorite. Great job Polaris.
Date published: 2018-08-02
Rated 5 out of 5 by from Simple & easy to use We sold our 2019 CanAm X3 to get a more usable cross over type rig & our General has been a great fun car that accommodates all of our families needs in comfort & style. Best cross over all around work & play SXS on the market. Very simple and usable car with a good solid performance base but still has a dump bed, tow hitch and a very roomy interior.
Date published: 2020-02-18
Rated 2 out of 5 by from Not what I expected Cheaply made, parts break easily, transmission cracked after 200 miles, tailgate fell off along with the bezel. Dealer provided me the unit with a broken seat, 8lb of tire pressure, tie rods not properly adjusted. Very disappointed in overall quality, rust on parts of the roll cage.
Date published: 2018-11-23
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Customer Reviews
Polaris GENERAL 4 1000 EPS Deluxe
Starting at $28,499 CA MSRP

The GENERAL 4 1000 Deluxe delivers a powerful and comfortable off-road experience with seating for 4. 

2019 Polaris GENERAL® 4 1000 Matte White Metallic is rated 4.4 out of 5 by 156.
Rated 3 out of 5 by from Fun Machine, Lacking on Fit and Finish The General 4 is a fun machine with plenty of power and a great ride. I have noticed that the fit and finish on things is lacking. Between the facia on the tailgate not staying on and the tops of the doors, which were supposed to be re-designed, separating, there are a lot of little things that were overlooked. As I have gone through the machine adding accessories, I've had to fix things like a pinched gear shift cable, realigning the doors, adjusting one of the rear door handles so it automatically returns, fixing a front seat that the spring fell out of the retaining handle. I hope mechanically the machine holds together better than the shell.
Date published: 2019-02-12
Rated 4 out of 5 by from Performs exactly as expected I purchased the general after owning a Ranger Crew 800 and Ranger Crew 900. The General definitely fits the bill as a "crossover" between utility and sport. I did have an issue with the motor in hour #1. This resulted in the motor being replaced at the dealership and Polaris provided us with an extended warranty free of charge to compensate us for our inconvenience which I thought was an excellent response. Overall our experience so far with 60 hours on the general has been very good. So far everything remains tight and performance is quite good. My one complaint is the lack of storage. There is really no good space to store tools, a strap or even a spare belt. Something needs to be done about this !!!
Date published: 2019-01-08
Rated 2 out of 5 by from Nice machine; poor turning radius Bought the general last year. Nice looking machine. However made the mistake of not test driving before purchase (VERY bad on me). We have a lot with a steep grade and a couple tight turns required to get around. Had to sell it back to the dealer. This machine has a VERY wide turning radius. Couldn't even come close to making the turns I needed. May be good for open country but it your going to be operating in the woods I'd stay away.
Date published: 2020-01-31
Rated 3 out of 5 by from Quality control needs major improvement Bought our general at the end of May,(sight unseen due to COVID). As soon as I got it home noticed the headlight switch was not working properly. Only had high beam and off. Upon further inspection noticed all 4 door were not lined up and did not fit properly. While riding the passenger front door rattled so bad it caused my wife to have a headache and want to quit riding. During first oil serviced (performed by myself a gm certified technician) found the transmission to be leaking has been in shop for close to a month to get resealed (and won’t get in until the 1st of September this is completely unacceptable)
Date published: 2020-08-21
Rated 1 out of 5 by from Great I've had this u it for 3 months out of the three months I've gotten to use it 3-4 times, it's been in the shop for over 2 months this is a poor way to start out with a new unit, parts that were suppose to be under warranty are but they have stretched out the repair so long that it's taken all the new and excitement out of mine and my family purchase, but the unit itself when running is very enjoyable!
Date published: 2019-01-07
Rated 4 out of 5 by from Excellent starting platform I bought this machine a couple of months ago and this is my 5th Polaris SXS. I’ve had to make some changes to suit my riding needs but overall a very good starting point off the showroom floor. I’d advise Polaris to put front tender springs on like the rear because the front end sags a lot and really is too low. I also added arched a-arms, some light bars and a much needed rear sound bar to the existing front. Outside of the sagging front end this thing is awesome off the floor. Being my 5th SXS is by far my favorite. Great job Polaris.
Date published: 2018-08-02
Rated 5 out of 5 by from Simple & easy to use We sold our 2019 CanAm X3 to get a more usable cross over type rig & our General has been a great fun car that accommodates all of our families needs in comfort & style. Best cross over all around work & play SXS on the market. Very simple and usable car with a good solid performance base but still has a dump bed, tow hitch and a very roomy interior.
Date published: 2020-02-18
Rated 2 out of 5 by from Not what I expected Cheaply made, parts break easily, transmission cracked after 200 miles, tailgate fell off along with the bezel. Dealer provided me the unit with a broken seat, 8lb of tire pressure, tie rods not properly adjusted. Very disappointed in overall quality, rust on parts of the roll cage.
Date published: 2018-11-23
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Customer Reviews