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Polaris GENERAL® Reviews

Get in-depth ratings and reviews from customers on features, handling, performance, and riding experience of 2-seat and 4-seat GENERAL® side-by-sides.

Scroll down to explore all reviews from available GENERAL® models.

2-Seat

Read customer ratings and reviews to learn about available 2-seat Polaris GENERAL® side-by-sides.

Polaris GENERAL® 1000
Starting at $16,799 US MSRP

Power and performance for the ultimate off-road adventure. Versatility to conquer any task and any trail.

2019 Polaris GENERAL® 1000 White Lightning is rated 4.4 out of 5 by 469.
Rated 1 out of 5 by from Ride Command is not what's advertised I ordered the machine in August and picked up on November 1st. I love the General but hate and I mean hate Ride Command. I have never been able to make the buddy ride work. Thinking my buddies needed to have a ride command machine I waited for a friend to purchase one. It happened and yesterday and neither of us could connect to each other. When I arrived back from the ride my recording froze up and would not let me save the ride information. I have had it with this thing, I wish I had saved my money by purchasing the Deluxe model I could have saved a ton of money. This is my fifth new Polaris machine and is the only time I have been disappointed.
Date published: 2018-06-22
Rated 5 out of 5 by from Awesome machines I originaly purchased a Polaris atv to ride with friends many years ago, my wife and I truly enjoyed being out on trails, etc. Unfortunately we all get older and the atv was harder to handle so we traded it for a Polaris Ranger 900. This turned out to be the ultimate machine for us we loved it. This spring we saw the 1000 General and immediately we fell in love. This machine is the best, we also purchased a Ranger 150 for our grand kids, lol. We are now the greatest grandparents ever, lol. We still have the 900 so we have 3 Polaris side by sides and love all 3 of them. Thank you Polaris for so much fun and a great product. Keep up the good work.
Date published: 2018-08-19
Rated 3 out of 5 by from Good concept We bought ours two month the concept is great just needs some redefining the make it a good machine. The doors are separated after only 100 miles and Polaris wont admit thats a issue and fix them. I havent had any issues with the tufts mode yet but I hear now after purchasing it that I will I hope not. The front and rear differentials are very noisy and I keep getting told that's normal. I came over from a yamaha wolverine and Polaris really needs to start listening to there customers concerns and fixing the small issues instead of trying to say it normal til it in the shop broken.
Date published: 2018-12-24
Rated 4 out of 5 by from Solid unit Things that are awesome- Power Handling Ride quality Sound system Seats Storage space/tie down points Stock air intake heights Rock guards worth every penny Overall appearance Things I would change- -No inner wheel wells, leaves battery a fuel tank exposed to elements -Stock tires and clearance sub par on muddy trails -plastic fire wall and floor pans pose possible danger to rider if branches get rammed into the unit. -no rear bumper at all - there should be engineered attachment points for strapping the unit down during transport. -doesnt have led head lights -square sliders rather tha round pucks on the secondary clutch
Date published: 2019-08-02
Rated 3 out of 5 by from 4 complaints so far I bought the deluxe general about 2.5 months ago. Good machine but I have 4 complaints already. 1. Had to replace the belt already due to check engine light coming on ( my machine has less than 200 miles on it.) 2. Everything is rattling and sounds like the doors are going to fall apart, drivers door is extremely hard to open. Almost considering taking the doors off so my wife doesn’t have to climb in from the passenger side to drive. 3. Cv axle on drivers side rear is making noise and has slop in it, boot is ripped now 4. There is a high pitch squeeling noise coming from the passenger side of the motor. Can’t figure out what it is. its driving me nuts. Does it at idol. It stops at higher rpm. Local Polaris dealer wants way too much to even look at it when should be under warranty but conveniently it’s not what a coincidence
Date published: 2018-07-03
Rated 2 out of 5 by from A Noisy Ride Very noisy drive line, primarily front differential. Mine spent 68 days at dealer, replaced differential twice, prop shaft once. Still very noisy, marbles in a can or hail on a tin roof noise at almost any speed. And this is with the new CV prop shafts! Really detracts from ride enjoyment.
Date published: 2018-04-05
Rated 3 out of 5 by from Hunter edition general I bought this six months ago, overall somewhat disappointed. The engine had a large oil leak when used in cold weather (possible breather froze and pressured) that did go away after dealer could find no issue. The handles on the full doors are not good, broke driver side handle on the outside of the door after two months with no abuse. This caused me to keep the window open to open the door resulting in the window bracket hitting the seatbelt mount inside the cab and breaking also. The rear window panel release for cab doors hits the seatbelt mount when you shut the door which makes it more difficult to latch the door. Just a bad spot to make the shoulder mount on seatbelt in the same location that the window latch needs to be at when you shut the door. Happy with the suspension, ride, and steering.
Date published: 2018-06-28
Rated 4 out of 5 by from Great rig but not with Polaris tip-up windshield. I love the machine. It has power up the wazoo. the seats are comfortable. Before I picked it up, they installed the high dollar glass windshield and rear window. Shortly after getting it home, the windshield started to show cracks at two different mounting spots. This is with no offroading at all. Just temperature changes. Not getting anywhere with Polaris warranty.
Date published: 2019-02-26
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Customer Reviews
Polaris GENERAL® 1000 Premium
Starting at $18,299 US MSRP

Best-in-class power and performance, premium features for ultimate off-road adventure, and a stylish finish to stand out from the crowd.

2019 Polaris GENERAL® 1000 Premium Havasu Red Pearl is rated 4.4 out of 5 by 469.
Rated 1 out of 5 by from Ride Command is not what's advertised I ordered the machine in August and picked up on November 1st. I love the General but hate and I mean hate Ride Command. I have never been able to make the buddy ride work. Thinking my buddies needed to have a ride command machine I waited for a friend to purchase one. It happened and yesterday and neither of us could connect to each other. When I arrived back from the ride my recording froze up and would not let me save the ride information. I have had it with this thing, I wish I had saved my money by purchasing the Deluxe model I could have saved a ton of money. This is my fifth new Polaris machine and is the only time I have been disappointed.
Date published: 2018-06-22
Rated 5 out of 5 by from Awesome machines I originaly purchased a Polaris atv to ride with friends many years ago, my wife and I truly enjoyed being out on trails, etc. Unfortunately we all get older and the atv was harder to handle so we traded it for a Polaris Ranger 900. This turned out to be the ultimate machine for us we loved it. This spring we saw the 1000 General and immediately we fell in love. This machine is the best, we also purchased a Ranger 150 for our grand kids, lol. We are now the greatest grandparents ever, lol. We still have the 900 so we have 3 Polaris side by sides and love all 3 of them. Thank you Polaris for so much fun and a great product. Keep up the good work.
Date published: 2018-08-19
Rated 3 out of 5 by from Good concept We bought ours two month the concept is great just needs some redefining the make it a good machine. The doors are separated after only 100 miles and Polaris wont admit thats a issue and fix them. I havent had any issues with the tufts mode yet but I hear now after purchasing it that I will I hope not. The front and rear differentials are very noisy and I keep getting told that's normal. I came over from a yamaha wolverine and Polaris really needs to start listening to there customers concerns and fixing the small issues instead of trying to say it normal til it in the shop broken.
Date published: 2018-12-24
Rated 4 out of 5 by from Solid unit Things that are awesome- Power Handling Ride quality Sound system Seats Storage space/tie down points Stock air intake heights Rock guards worth every penny Overall appearance Things I would change- -No inner wheel wells, leaves battery a fuel tank exposed to elements -Stock tires and clearance sub par on muddy trails -plastic fire wall and floor pans pose possible danger to rider if branches get rammed into the unit. -no rear bumper at all - there should be engineered attachment points for strapping the unit down during transport. -doesnt have led head lights -square sliders rather tha round pucks on the secondary clutch
Date published: 2019-08-02
Rated 3 out of 5 by from 4 complaints so far I bought the deluxe general about 2.5 months ago. Good machine but I have 4 complaints already. 1. Had to replace the belt already due to check engine light coming on ( my machine has less than 200 miles on it.) 2. Everything is rattling and sounds like the doors are going to fall apart, drivers door is extremely hard to open. Almost considering taking the doors off so my wife doesn’t have to climb in from the passenger side to drive. 3. Cv axle on drivers side rear is making noise and has slop in it, boot is ripped now 4. There is a high pitch squeeling noise coming from the passenger side of the motor. Can’t figure out what it is. its driving me nuts. Does it at idol. It stops at higher rpm. Local Polaris dealer wants way too much to even look at it when should be under warranty but conveniently it’s not what a coincidence
Date published: 2018-07-03
Rated 2 out of 5 by from A Noisy Ride Very noisy drive line, primarily front differential. Mine spent 68 days at dealer, replaced differential twice, prop shaft once. Still very noisy, marbles in a can or hail on a tin roof noise at almost any speed. And this is with the new CV prop shafts! Really detracts from ride enjoyment.
Date published: 2018-04-05
Rated 3 out of 5 by from Hunter edition general I bought this six months ago, overall somewhat disappointed. The engine had a large oil leak when used in cold weather (possible breather froze and pressured) that did go away after dealer could find no issue. The handles on the full doors are not good, broke driver side handle on the outside of the door after two months with no abuse. This caused me to keep the window open to open the door resulting in the window bracket hitting the seatbelt mount inside the cab and breaking also. The rear window panel release for cab doors hits the seatbelt mount when you shut the door which makes it more difficult to latch the door. Just a bad spot to make the shoulder mount on seatbelt in the same location that the window latch needs to be at when you shut the door. Happy with the suspension, ride, and steering.
Date published: 2018-06-28
Rated 4 out of 5 by from Great rig but not with Polaris tip-up windshield. I love the machine. It has power up the wazoo. the seats are comfortable. Before I picked it up, they installed the high dollar glass windshield and rear window. Shortly after getting it home, the windshield started to show cracks at two different mounting spots. This is with no offroading at all. Just temperature changes. Not getting anywhere with Polaris warranty.
Date published: 2019-02-26
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Customer Reviews
Polaris GENERAL® 1000 Deluxe
Starting at $20,799 US MSRP

The Polaris GENERAL 1000 Deluxe delivers all-day comfort for work and play, plus deluxe features such as 4,500 lb. HD Polaris® winch, MTX® premium soundbar, and Bluetooth® connectivity.

2019 Polaris GENERAL® 1000 Deluxe Orange Rust is rated 4.4 out of 5 by 469.
Rated 1 out of 5 by from Ride Command is not what's advertised I ordered the machine in August and picked up on November 1st. I love the General but hate and I mean hate Ride Command. I have never been able to make the buddy ride work. Thinking my buddies needed to have a ride command machine I waited for a friend to purchase one. It happened and yesterday and neither of us could connect to each other. When I arrived back from the ride my recording froze up and would not let me save the ride information. I have had it with this thing, I wish I had saved my money by purchasing the Deluxe model I could have saved a ton of money. This is my fifth new Polaris machine and is the only time I have been disappointed.
Date published: 2018-06-22
Rated 5 out of 5 by from Awesome machines I originaly purchased a Polaris atv to ride with friends many years ago, my wife and I truly enjoyed being out on trails, etc. Unfortunately we all get older and the atv was harder to handle so we traded it for a Polaris Ranger 900. This turned out to be the ultimate machine for us we loved it. This spring we saw the 1000 General and immediately we fell in love. This machine is the best, we also purchased a Ranger 150 for our grand kids, lol. We are now the greatest grandparents ever, lol. We still have the 900 so we have 3 Polaris side by sides and love all 3 of them. Thank you Polaris for so much fun and a great product. Keep up the good work.
Date published: 2018-08-19
Rated 3 out of 5 by from Good concept We bought ours two month the concept is great just needs some redefining the make it a good machine. The doors are separated after only 100 miles and Polaris wont admit thats a issue and fix them. I havent had any issues with the tufts mode yet but I hear now after purchasing it that I will I hope not. The front and rear differentials are very noisy and I keep getting told that's normal. I came over from a yamaha wolverine and Polaris really needs to start listening to there customers concerns and fixing the small issues instead of trying to say it normal til it in the shop broken.
Date published: 2018-12-24
Rated 4 out of 5 by from Solid unit Things that are awesome- Power Handling Ride quality Sound system Seats Storage space/tie down points Stock air intake heights Rock guards worth every penny Overall appearance Things I would change- -No inner wheel wells, leaves battery a fuel tank exposed to elements -Stock tires and clearance sub par on muddy trails -plastic fire wall and floor pans pose possible danger to rider if branches get rammed into the unit. -no rear bumper at all - there should be engineered attachment points for strapping the unit down during transport. -doesnt have led head lights -square sliders rather tha round pucks on the secondary clutch
Date published: 2019-08-02
Rated 3 out of 5 by from 4 complaints so far I bought the deluxe general about 2.5 months ago. Good machine but I have 4 complaints already. 1. Had to replace the belt already due to check engine light coming on ( my machine has less than 200 miles on it.) 2. Everything is rattling and sounds like the doors are going to fall apart, drivers door is extremely hard to open. Almost considering taking the doors off so my wife doesn’t have to climb in from the passenger side to drive. 3. Cv axle on drivers side rear is making noise and has slop in it, boot is ripped now 4. There is a high pitch squeeling noise coming from the passenger side of the motor. Can’t figure out what it is. its driving me nuts. Does it at idol. It stops at higher rpm. Local Polaris dealer wants way too much to even look at it when should be under warranty but conveniently it’s not what a coincidence
Date published: 2018-07-03
Rated 2 out of 5 by from A Noisy Ride Very noisy drive line, primarily front differential. Mine spent 68 days at dealer, replaced differential twice, prop shaft once. Still very noisy, marbles in a can or hail on a tin roof noise at almost any speed. And this is with the new CV prop shafts! Really detracts from ride enjoyment.
Date published: 2018-04-05
Rated 3 out of 5 by from Hunter edition general I bought this six months ago, overall somewhat disappointed. The engine had a large oil leak when used in cold weather (possible breather froze and pressured) that did go away after dealer could find no issue. The handles on the full doors are not good, broke driver side handle on the outside of the door after two months with no abuse. This caused me to keep the window open to open the door resulting in the window bracket hitting the seatbelt mount inside the cab and breaking also. The rear window panel release for cab doors hits the seatbelt mount when you shut the door which makes it more difficult to latch the door. Just a bad spot to make the shoulder mount on seatbelt in the same location that the window latch needs to be at when you shut the door. Happy with the suspension, ride, and steering.
Date published: 2018-06-28
Rated 4 out of 5 by from Great rig but not with Polaris tip-up windshield. I love the machine. It has power up the wazoo. the seats are comfortable. Before I picked it up, they installed the high dollar glass windshield and rear window. Shortly after getting it home, the windshield started to show cracks at two different mounting spots. This is with no offroading at all. Just temperature changes. Not getting anywhere with Polaris warranty.
Date published: 2019-02-26
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Customer Reviews

4-Seat

Get ratings and reviews to learn about available 4-seat Polaris GENERAL® side-by-sides.

Polaris GENERAL® 4 1000
Starting at $21,799 US MSRP

This 4-seater is ready for any task and any trail, equipped with a 4,500 lb. HD Polaris® winch, front bumper, and premium paint.

2019 Polaris GENERAL® 4 1000 Matte White Metallic is rated 4.3 out of 5 by 108.
Rated 3 out of 5 by from Fun Machine, Lacking on Fit and Finish The General 4 is a fun machine with plenty of power and a great ride. I have noticed that the fit and finish on things is lacking. Between the facia on the tailgate not staying on and the tops of the doors, which were supposed to be re-designed, separating, there are a lot of little things that were overlooked. As I have gone through the machine adding accessories, I've had to fix things like a pinched gear shift cable, realigning the doors, adjusting one of the rear door handles so it automatically returns, fixing a front seat that the spring fell out of the retaining handle. I hope mechanically the machine holds together better than the shell.
Date published: 2019-02-12
Rated 4 out of 5 by from Performs exactly as expected I purchased the general after owning a Ranger Crew 800 and Ranger Crew 900. The General definitely fits the bill as a "crossover" between utility and sport. I did have an issue with the motor in hour #1. This resulted in the motor being replaced at the dealership and Polaris provided us with an extended warranty free of charge to compensate us for our inconvenience which I thought was an excellent response. Overall our experience so far with 60 hours on the general has been very good. So far everything remains tight and performance is quite good. My one complaint is the lack of storage. There is really no good space to store tools, a strap or even a spare belt. Something needs to be done about this !!!
Date published: 2019-01-08
Rated 4 out of 5 by from Excellent starting platform I bought this machine a couple of months ago and this is my 5th Polaris SXS. I’ve had to make some changes to suit my riding needs but overall a very good starting point off the showroom floor. I’d advise Polaris to put front tender springs on like the rear because the front end sags a lot and really is too low. I also added arched a-arms, some light bars and a much needed rear sound bar to the existing front. Outside of the sagging front end this thing is awesome off the floor. Being my 5th SXS is by far my favorite. Great job Polaris.
Date published: 2018-08-02
Rated 5 out of 5 by from Comfortable, and great service I bought this in February and I'm so glad I did. I am able to go riding and take the wife and dogs, both in comfort and style. I also love the fact there are so many things that I can add to it, to make it my own. It handles great, and goes everywhere anybody else does with ease. I have had a couple issues with it which my dealer, in Dunbar WV, took immediate care of. My wife now loves to go riding with me. Awesome machine.
Date published: 2018-06-21
Rated 5 out of 5 by from capable, smooth, quiet First 4 wheeler I have owned. Purchased for trail riding with grandchildren and farm use. Very capable, smooth, and quiet. Recently completed Colorado trip riding in mountains, and the Polaris gave me the confidence to explore remote areas I would never have considered in a less reliable UTV. Navigation system and cameras are very helpful. Bed is large enough to use for chores. Perfect combination of fun and utility for me.
Date published: 2018-08-02
Rated 4 out of 5 by from Awesome machine! We were hesitant to buy the General 4 just because of the price. It's a lot of money! After about 3 months of ownership I can say we are very happy with our choice to get one. Gregg at Roseville Motosports helped the decision by giving us a great deal! We have 450 miles on it in 3 months and are loving every minute. The only complaint I have is this machine should come stock with taller tires for more ground clearance.
Date published: 2018-07-29
Rated 5 out of 5 by from Better than the rest! I have had the experience of driving a lot of different brands as well as models on a working ranch in Colorado. With the upgraded suspension on the 2018 General... it is by far the smoothest, most powerful UTV around. It has more power than the other brands with 1000cc models and is still quieter. I cant find much indent like about this machine. Just make a better upper door kit and this will be the perfect machine.
Date published: 2018-11-23
Rated 5 out of 5 by from Amazing machine all around!! We bought this machine 3 months ago and we are very happy with our purchase!! We have put it through the test in the sand, snow, mud, rocks and dirt! It has surpassed all of our expectations!! The dump utility bed is a huge plus for our extra gear or work tools. Plenty if power and awesome suspension!! I have recommended this machine to a few people and they bought the same machine, just couldn’t resist!
Date published: 2018-10-24
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Customer Reviews
Polaris GENERAL® 4 1000 EPS Deluxe
Starting at $22,799 US MSRP

The GENERAL 4 1000 Deluxe delivers a powerful and comfortable off-road experience with seating for 4. 

2019 Polaris GENERAL® 4 1000 Matte White Metallic is rated 4.3 out of 5 by 108.
Rated 3 out of 5 by from Fun Machine, Lacking on Fit and Finish The General 4 is a fun machine with plenty of power and a great ride. I have noticed that the fit and finish on things is lacking. Between the facia on the tailgate not staying on and the tops of the doors, which were supposed to be re-designed, separating, there are a lot of little things that were overlooked. As I have gone through the machine adding accessories, I've had to fix things like a pinched gear shift cable, realigning the doors, adjusting one of the rear door handles so it automatically returns, fixing a front seat that the spring fell out of the retaining handle. I hope mechanically the machine holds together better than the shell.
Date published: 2019-02-12
Rated 4 out of 5 by from Performs exactly as expected I purchased the general after owning a Ranger Crew 800 and Ranger Crew 900. The General definitely fits the bill as a "crossover" between utility and sport. I did have an issue with the motor in hour #1. This resulted in the motor being replaced at the dealership and Polaris provided us with an extended warranty free of charge to compensate us for our inconvenience which I thought was an excellent response. Overall our experience so far with 60 hours on the general has been very good. So far everything remains tight and performance is quite good. My one complaint is the lack of storage. There is really no good space to store tools, a strap or even a spare belt. Something needs to be done about this !!!
Date published: 2019-01-08
Rated 4 out of 5 by from Excellent starting platform I bought this machine a couple of months ago and this is my 5th Polaris SXS. I’ve had to make some changes to suit my riding needs but overall a very good starting point off the showroom floor. I’d advise Polaris to put front tender springs on like the rear because the front end sags a lot and really is too low. I also added arched a-arms, some light bars and a much needed rear sound bar to the existing front. Outside of the sagging front end this thing is awesome off the floor. Being my 5th SXS is by far my favorite. Great job Polaris.
Date published: 2018-08-02
Rated 5 out of 5 by from Comfortable, and great service I bought this in February and I'm so glad I did. I am able to go riding and take the wife and dogs, both in comfort and style. I also love the fact there are so many things that I can add to it, to make it my own. It handles great, and goes everywhere anybody else does with ease. I have had a couple issues with it which my dealer, in Dunbar WV, took immediate care of. My wife now loves to go riding with me. Awesome machine.
Date published: 2018-06-21
Rated 5 out of 5 by from capable, smooth, quiet First 4 wheeler I have owned. Purchased for trail riding with grandchildren and farm use. Very capable, smooth, and quiet. Recently completed Colorado trip riding in mountains, and the Polaris gave me the confidence to explore remote areas I would never have considered in a less reliable UTV. Navigation system and cameras are very helpful. Bed is large enough to use for chores. Perfect combination of fun and utility for me.
Date published: 2018-08-02
Rated 4 out of 5 by from Awesome machine! We were hesitant to buy the General 4 just because of the price. It's a lot of money! After about 3 months of ownership I can say we are very happy with our choice to get one. Gregg at Roseville Motosports helped the decision by giving us a great deal! We have 450 miles on it in 3 months and are loving every minute. The only complaint I have is this machine should come stock with taller tires for more ground clearance.
Date published: 2018-07-29
Rated 5 out of 5 by from Better than the rest! I have had the experience of driving a lot of different brands as well as models on a working ranch in Colorado. With the upgraded suspension on the 2018 General... it is by far the smoothest, most powerful UTV around. It has more power than the other brands with 1000cc models and is still quieter. I cant find much indent like about this machine. Just make a better upper door kit and this will be the perfect machine.
Date published: 2018-11-23
Rated 5 out of 5 by from Amazing machine all around!! We bought this machine 3 months ago and we are very happy with our purchase!! We have put it through the test in the sand, snow, mud, rocks and dirt! It has surpassed all of our expectations!! The dump utility bed is a huge plus for our extra gear or work tools. Plenty if power and awesome suspension!! I have recommended this machine to a few people and they bought the same machine, just couldn’t resist!
Date published: 2018-10-24
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Customer Reviews